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RE: Exploding glass sunroof on 2 day old ML

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RE: Exploding glass sunroof on 2 day old ML - 1/26/2008 9:42:00 AM   
mjvmercedes

 

Posts: 2
Joined: 1/26/2008
Status: offline
I just had this exact same thing happen to me with my 2006 CLS500.  I was driving down I-10 at about 78 mph.  ~50 outside, 70 inside.  Sunroof was shut tight.  I was talking with my wife on the handsfree, just cruising along.  No traffic in front of me, to the side or even behind, and no overpass, etc.  I didn't see anything fly at me, bounce, jump, etc.  

All of a sudden a large BOOM !! followed by the sound of rushing air and crackling glass.  I told my wife I had to hang up and pull over.  When I did and got out I saw a large oval hole (~5" x 10") in the center of the sunroof, with the remaining edges pushed up and out, and crackled to the edges, just as described above.  Fortuantely I had the sunscreen closed at the time, although little shards started fall through the vents once I stopped.  Even worse was that the glass flying off and back scratched the back half of the roof, the trunck and spoiler.  I wish I had the foresight to take a picture with the phone!

I called the mercedes dealer, Brumos Motors, and they were very helpful.  They asked if I could make it to thier location before they closed at 7:00.  It was about 5:15 Friday evening, and I was a little over an hour away, so told them I could.  I found an old jacket on the side of the road, and used it to grab and remove most of the remaining glass pieces so they wouldn't fly off and do further damage.  I really wish I took a picture!  I drove to Brumos, (boy was that a loud ride) and they had a loaner car waiting for me.  I asked them if this happens often, and they commented they had not heard of this before.  They need to read this forum!

Anyway, I explained what happened, and it sounds like they will cover the damage under warranty.  I was hoping that wouldn't by a problem, but anticipated the worst.  I just bought the car less than a month ago under the certified used car program and it had ~15,000 miles.  This was my first real trip on an interstate with the car - and one I won't soon forget!!

I'll post back and let you all know the results once the dealer techs take a look at it on Monday.  Thanks for the info!

(in reply to choppyjc)
Post #: 11
RE: Exploding glass sunroof on 2 day old ML - 1/26/2008 4:17:44 PM   
nukeum1

 

Posts: 5
Joined: 1/26/2008
Status: offline
05 ML350  same thing, only thing different happend in the garage 

(in reply to JonnyB_NYC)
Post #: 12
RE: Exploding glass sunroof on 2 day old ML - 1/31/2008 11:04:17 AM   
mjvmercedes

 

Posts: 2
Joined: 1/26/2008
Status: offline
I wanted to update you all on my '06 cls500.  Brumos Motors here in Jacksonville said everything would be covered by Mercedes under warranty.    It has taken a couple of days to get the sunroof in, and then they will handle the paint, etc.  I'm in a loaner, so no big deal.

Freak occurance - but if it was going to happen I'm glad it was in a Mercedes!

(in reply to nukeum1)
Post #: 13
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