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RE: Instrument Cluster - Warrany Extended by MB

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RE: Instrument Cluster - Warrany Extended by MB - 12/12/2006 9:33:10 PM   
II Kings 9:20

 

Posts: 238
Joined: 2/12/2004
From: United States
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Victor, I have a scanner at work I can scan the letter and email it or post it here tomorrow. The letter is from MB USA and is unlikely for MB worldwide, If you paid in Euros, I assume you are in Europe.

(in reply to Victor)
Post #: 11
RE: Instrument Cluster - Warrany Extended by MB - 12/12/2006 10:31:13 PM   
vovpar


Posts: 354
Joined: 5/11/2006
Status: offline
can you please e-mail the letter to vovchyk@list.ru

Much Thanks

(in reply to II Kings 9:20)
Post #: 12
RE: Instrument Cluster - Warrany Extended by MB - 12/13/2006 12:30:55 AM   
revice

 

Posts: 4
Joined: 9/1/2005
Status: offline
Members...I got this letter, took my 01 S-500 to the dealership to see if they would provide me the upgrade. The MZB dealer shuttle was driving me back to work (after dropping the car off), the service guy radioed the shuttle driver and said "you can bring Mr. Gilmore back, there is nothing wrong with his iinstrument cluster, so he can pick his car up".

Needless to say, I went back. However, I was under the impression that the "cluster" would include the radio/navigation screen...Occassionally mine will not come on, after i start the car. However, I was told that was NOT a part of the "cluster". So, in typical "car dealer fashion", they found a reason not to provide me any service under the warranty.

(in reply to banker02)
Post #: 13
RE: Instrument Cluster - Warrany Extended by MB - 12/13/2006 4:40:21 PM   
Victor

 

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Joined: 12/12/2006
Status: offline

quote:

ORIGINAL: II Kings 9:20

Victor, I have a scanner at work I can scan the letter and email it or post it here tomorrow. The letter is from MB USA and is unlikely for MB worldwide, If you paid in Euros, I assume you are in Europe.

Yes II Kings, I'm in Europe, but I do think that the copy of your letter might help. Thanks for your help. Please send it to my email: victor@aviationpilot.com
Regards,
Victor

(in reply to II Kings 9:20)
Post #: 14
RE: Instrument Cluster - Warrany Extended by MB - 12/24/2006 2:55:39 PM   
brettg1

 

Posts: 17
Joined: 3/8/2006
Status: offline
I had my cluster replaced and had to take it back two times due to coding errors.
1st, Speedometer was 35 miles per hour off.    2nd, my Rad and Nav screens were off line.  If they coded the system wrong, your rad and nav screen will malfunction.
If you are having probs with your cluster after the replacement, take it back to the stealorship where you had the work done, be adamant, and have them recode the system properly.


(in reply to revice)
Post #: 15
RE: Instrument Cluster - Warrany Extended by MB - 12/26/2006 11:52:14 AM   
gmb S500

 

Posts: 10
Joined: 4/28/2006
Status: offline
My cluster went out on a 2000 S500.

Warranty saved me $1400 repair.


(in reply to brettg1)
Post #: 16
RE: Instrument Cluster - Warrany Extended by MB - 12/28/2006 3:23:17 PM   
cool

 

Posts: 102
Joined: 10/8/2004
Status: offline
called up glenndale mercedes benz dealer /rusnak jaguar (same owner Paul Rusnak) they said no such thing and they are not aware, can you post the letter on this forum so we can get a fare treatment/deal from these dealers?

(in reply to gmb S500)
Post #: 17
RE: Instrument Cluster - Warrany Extended by MB - 12/29/2006 12:58:28 AM   
brettg1

 

Posts: 17
Joined: 3/8/2006
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That's why it's called a Stealorship instead of a Dealorship. Anyone who wants a copy of the Recall Letter, e-mail me at  brettg1@verizon.net. I can email or fax you a copy. Let me know!!

(in reply to cool)
Post #: 18
RE: Instrument Cluster - Warrany Extended by MB - 12/29/2006 1:38:26 AM   
brettg1

 

Posts: 17
Joined: 3/8/2006
Status: offline
I have a copy of the Cluster recall letter and the Cluster extended warranty letter. If you need copies, email me with an email add or fax number and I'll see you get what you need.

Oohrah!!

(in reply to brettg1)
Post #: 19
Instrument Cluster - Warrany Extended by MB - 1/2/2007 7:41:55 PM   
MrBenzS430

 

Posts: 2
Joined: 1/2/2007
Status: offline
can you please e-mail the letter to mrcaniliv1973@yahoo.com

Thank You
2004 S430 pewter silver

(in reply to banker02)
Post #: 20
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